PRIVACY POLICY

Last Updated: June 22, 2026

Critical Care IQ ("Critical Care IQ," "we," "our," or "us") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Critical Care IQ mobile application, website, and related services.

1. INFORMATION WE COLLECT

Account Information

When an organization creates an account or invites users to access Critical Care IQ, we may collect:

• Name
• Email address
• Organization name
• Job title or role
• User account credentials

Organization Data

Organizations may upload:

• Clinical protocols
• Policies and procedures
• Medication formularies
• Reference materials
• Training documents

Usage Information

We may automatically collect:

• Device type
• Operating system
• Application version
• Login activity
• Feature usage metrics
• Error and crash reports

1. HOW WE USE INFORMATION

We use collected information to:

• Provide access to Critical Care IQ services
• Authenticate users
• Manage organizational accounts
• Deliver protocol content and clinical references
• Improve platform performance
• Monitor system security
• Provide technical support
• Develop new features

1. ORGANIZATION-OWNED CONTENT

Protocols, guidelines, policies, and other content uploaded by an organization remain the property of that organization.

Critical Care IQ does not claim ownership of organization-uploaded content.

Organizations are solely responsible for ensuring uploaded materials are accurate, current, and compliant with applicable regulations.

1. DATA SHARING

We do not sell personal information.

We may share information:

• With service providers necessary to operate the platform
• To comply with legal obligations
• To protect user safety and platform security
• During business transfers, mergers, or acquisitions

1. DATA SECURITY

We implement commercially reasonable safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service can guarantee absolute security.

1. DATA RETENTION

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Organizations may request deletion of their account data subject to applicable legal and contractual requirements.

1. USER RIGHTS

Depending on applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict certain processing activities

Requests may be submitted through the contact information below.

1. MEDICAL DISCLAIMER

Critical Care IQ is intended solely as a clinical reference and decision-support platform.

Critical Care IQ does not provide medical advice, diagnosis, or treatment.

Healthcare providers remain solely responsible for clinical decisions, patient care, and compliance with local protocols, regulations, and medical direction.

1. CHILDREN'S PRIVACY

Critical Care IQ is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

1. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Changes will be posted within the application and on our website.

1. CONTACT US

Critical Care IQ

Email: privacy@criticalcareiq.com

Website: https://criticalcareiq.com

Questions regarding this Privacy Policy may be submitted through the contact information above.